Billy Beez Crossgates Mall
Indoor playground, Recreation center in Albany, New York
Address: 1 Crossgates Mall Rd, Albany, NY 12203
Price Range: $$
About this business
Address: 1 Crossgates Mall Rd, Albany, NY 12203
Billy Beez at Crossgates Mall in Albany, New York offers an expansive indoor playground featuring multiple levels of climbing structures, slides, and obstacle courses designed for children's entertainment. The facility includes dedicated zones for different age groups, with a special toddler area for younger visitors and more challenging activities for older kids in the main play space. While the location provides plenty of opportunities for active play and energy burning with its various attractions like trampolines and ball pits, the overall experience could benefit from more consistent maintenance and cleanliness protocols.
Hours Open
What People Are Saying
Energy Burning: Many reviews highlight the playground's effectiveness in allowing children to burn energy due to the numerous activities and play areas.
Toddler Area: Reviews confirm the presence of a dedicated toddler area, though its condition and safety are frequently questioned.
Adult Space: Some reviews mention a snack bar or cafe, while others only reference seating areas where parents can watch their children play. A massage chair is also mentioned in one review, but there's no mention of adult beverages.
Food & Snacks: The playground offers food and snack options, with a snack bar frequently mentioned, however, reviews describe issues with quality, availability, and service.
Parties: Several reviews explicitly mention hosting birthday parties and describe party packages, though details on specific packages vary.
Socks: The playground has a policy requiring visitors to wear their special socks, though enforcement appears inconsistent and some reviews express dissatisfaction with this.
Prices: Admission prices vary, with several reviews mentioning costs for children and adults, as well as additional charges for parties and other services. Specific pricing details are not consistently provided.
Activities: Multiple reviews mention various activities such as slides, tunnels, trampolines, obstacle courses, ball pits, and an arcade.
Not Noted
Cleanliness: Numerous negative reviews cite significant cleanliness issues, including dirty floors, presence of garbage, spills, and even instances of vomit. Positive reviews on cleanliness are few. The overall consensus suggests inconsistent cleaning standards.
Restrooms: Reviews on restroom facilities are overwhelmingly negative, with numerous complaints regarding cleanliness, lack of supplies, and unsanitary conditions.