Best Indoor Playgrounds in Rochester, New York
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Play Palace
Address: 2199 E Henrietta Rd, Rochester, NY 14623
Play Palace in Rochester, New York offers an expansive indoor playground featuring unique sensory rooms and diverse play areas including ball pits, slides, and climbing structures. The facility maintains a welcoming atmosphere with attentive staff members who actively engage with children while keeping the space clean and well-maintained. Parents can relax at tables with clear sightlines of the play areas while enjoying snacks from the on-site café, making it a comfortable spot for both caregivers and kids to spend a few hours.
What People Are Saying

Energy Burning: The reviews consistently describe a large play area with various structures and activities suitable for active kids to burn energy, including ball pits, slides, and climbing structures. Many reviewers mention that their children played extensively.
Adult Space: The reviews mention a cafe inside the playground where parents can purchase food and drinks while watching their children. There's no mention of lounge areas, bars, massage chairs, or beer.
Food & Snacks: Reviews mention a cafe with various food and beverage options, including pretzels, chips and queso, hot dogs, nachos, candy, and Pepsi products. However, the quality and consistency of some items (e.g., pretzels) were mentioned as problematic.

Cleanliness: Cleanliness is repeatedly praised in the reviews. Reviewers frequently mention the place being clean and well-maintained.

Socks: The playground requires visitors to wear grippy socks; these are provided free of charge, according to one review.
Prices: The standard admission price is $25 for three hours, mentioned in several reviews. There is mention of hoping for future membership options.

Restrooms: The reviews don't directly address restroom cleanliness or accessibility but overall positive comments about the facility suggest this is likely to be maintained to the same standards.

Activities: Multiple reviews mention various activities such as sensory rooms, ball pits (both shallow and deep), slides, tubes, and a play structure described as "gigantic". One review mentions a craft area with color scratch crowns.
Not Noted
Toddler Area: While some reviewers suggest adding a toddler area, the reviews do not confirm the existence of a dedicated area for toddlers. One review explicitly mentions that they hope for a toddler area or smaller structures in the future.
Parties: The reviews do not mention birthday party events or party packages.