Urban Air Trampoline and Adventure Park
Indoor playground, Adventure sports center, Amusement center, Children's amusement center, Children's party service, High ropes course, Amusement park, Recreation center, Rock climbing, Sports complex in Raleigh, North Carolina
Address: 7810 Poyner Pond Cir, Raleigh, NC 27616
Price Range: $$
About this business
Address: 7810 Poyner Pond Cir, Raleigh, NC 27616
Urban Air Trampoline and Adventure Park in Raleigh, North Carolina offers an expansive indoor playground featuring trampolines, rock climbing walls, obstacle courses, and a giant ball pit that keeps kids of all ages entertained. The facility provides various attractions including ziplines, warrior courses, and virtual reality games, though some visitors note inconsistent staff supervision at certain activity stations. While the venue excels at hosting birthday parties and group events with dedicated party rooms and coordinators, guests should be prepared for specific requirements like purchasing venue-specific grip socks and potentially dealing with weekend crowds.
Hours Open
What People Are Saying
Energy Burning: Many reviews describe the playground as a great place for kids to burn off energy, highlighting the numerous activities designed for physical activity.
Adult Space: Reviews indicate that there is a cafe where parents can purchase food and drinks and sit while watching their children play.
Food & Snacks: Many reviews mention that food and drinks are available for purchase at the cafe, often with specifics like pizza, pretzels, and ICEEs. However, the quality of food and variety of options are not consistently praised.
Parties: Multiple reviews confirm that Urban Air hosts birthday parties and offers various party packages, including platinum packages with unlimited access to activities. Specific package details vary across reviews.
Socks: The reviews indicate that Urban Air requires customers to purchase their branded socks, even if customers have grip socks from other trampoline parks. This is a frequent point of customer frustration.
Activities: Many reviews mention various activities such as trampolines, a VR system, a climbing wall, a zip line, a ball pit, bumper cars, an obstacle course, and a ropes course. Specific activities mentioned vary across reviews.
Not Noted
Toddler Area: While some reviews mention a jungle gym or play area suitable for toddlers, there is no dedicated toddler area explicitly mentioned in many reviews.
Cleanliness: Reviews are mixed regarding cleanliness. Some praise the cleanliness of the facility, while others report issues such as blood in the playground, wet restroom floors, and unsanitary conditions in the VR area. There's no consistent standard evident from the reviews.
Prices: Pricing varies depending on the package and day of the week. Some reviews mention reasonable prices, while others find the cost excessive, especially considering the additional fees for some attractions.
Restrooms: Reviews are mixed concerning restroom cleanliness and functionality. While some mention clean facilities, others report issues such as wet floors and out-of-order restrooms. There is no consistency noted across all the reviews.
